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Thank you for choosing OCTIGEN product(s). |
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| This section is designed to give assistance in using/selling your OCTIGEN products. As an OCTIGEN Member, you can request for support in four sub-sections, including Technical Support, Marketing Support (for seller only), RMA Support and Service & Warranty Information. |
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| Technical Support: |
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| If you have any questions in regards to your OCTIGEN products, you are welcome to send your question to us in this sub-section. Those questions will be replied within a working day. Additionally, there are downloads (drivers, firmware, manuals, installation guides etc), FAQs (frequently asked technical questions and answers), and relative product knowledge linkages available here for your reference. Please follow the steps and choose the type of service required accordingly. |
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| Marketing Support: (Seller / Channel Only) |
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| OCTIGEN marketing support is designed to assist seller/channel for the promotion of OCTIGEN products. There are some sales' kits available for your requests, such as poster, banner, DM, promotion tools, and so on, all of them are beneficial for use freely. If you have special request for your local event / occasion, you are welcome to let us know too. |
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| Service & Warranty Information: |
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| OCTIGEN provides complete product services for our customers according to product type as warranty period of each product may vary. For further product information and service details, please read the linkages in this sub-section. |
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